Privacy policy

Last updated: 3 June 2026

This Privacy Policy applies to the webshop of Stichting PR 860 Squadron. Through our webshop, we sell, among other things, patches, coins, keychains, and other squadron-related items.

We consider it important that personal data of visitors, customers, and contacts is handled with care. In this Privacy Policy, we explain which personal data we process, why we process it, with whom we share it, and what rights you have.

1. Who are we?

Stichting PR 860 Squadron
Address: Rijksweg 20, 1786PT Den Helder, the Netherlands
Chamber of Commerce number: 99677768
Email address: info@860squadron.nl
Website/webshop: https://860squadron.nl

For questions about this Privacy Policy or about the processing of personal data, you can contact us at info@860squadron.nl.

2. Use of Shopify

Our webshop is provided through Shopify. Shopify provides the technical platform that enables us to manage our webshop, process orders, and provide customers with a secure shopping experience.

When you visit our webshop or place an order, personal data may be processed through Shopify and through services connected to Shopify, such as payment providers, shipping services, apps, and technical service providers.

Shopify may also process certain data itself in order to keep its platform secure, reliable, and functioning properly. More information about this can be found in Shopify’s privacy information.

3. Which personal data do we process?

When you visit our webshop, place an order, create an account, or contact us, we may process the following personal data:

  • name;

  • billing address;

  • shipping address;

  • email address;

  • telephone number, if you provide it yourself;

  • order details, such as item, quantity, order number, and purchase date;

  • payment status and payment information necessary to process your payment;

  • shipping information;

  • return and refund information;

  • messages you send to us by email or through contact forms;

  • technical data, such as IP address, browser information, device data, and cookie data.

We only request data that is necessary to operate our webshop properly, process orders, and maintain contact with you.

4. For what purposes do we use your data?

We use personal data for the following purposes:

Processing orders

We use your data to confirm, process, ship, and administratively handle your order.

Processing payments

For payments, we use payment providers. These providers process the data necessary to carry out payments securely and correctly.

Shipping orders

We share the necessary shipping data with carriers so that your order can be delivered to the correct address.

Returns and refunds

When you return a product or exercise your right of withdrawal, we use your data to process the return and any applicable refund correctly.

Customer service

When you contact us, we use your data to answer your question, complaint, return request, or other message.

Administration

We retain certain order, payment, and invoice data because we are legally required to keep proper records.

Security and improvement of the webshop

We may use technical data to ensure that our webshop functions properly, to secure it, to resolve errors, and to improve the user experience.

News, updates, and marketing

If we send newsletters, offers, or updates, we will only do so where this is legally permitted or where you have given your consent. You can unsubscribe at any time by using the unsubscribe link in the email or by contacting us.

5. On what legal basis do we process personal data?

We process personal data only where there is a valid legal basis for doing so. Depending on the situation, we process data on the basis of:

  • performance of a contract, for example when you place an order;

  • compliance with a legal obligation, for example for our administration;

  • legitimate interest, for example for security, customer service, and improvement of the webshop;

  • consent, for example for certain cookies or newsletters.

6. With whom do we share personal data?

We share personal data only where this is necessary for our webshop, our services, or our legal obligations.

We may share personal data with:

  • Shopify, as the platform for our webshop;

  • payment providers for processing payments;

  • carriers for delivering orders;

  • hosting and IT service providers;

  • Shopify apps that we use for the operation of the webshop;

  • email service providers;

  • our accountant or administrative service provider;

  • government authorities, where we are legally required to do so.

We do not sell personal data to third parties.

Where external parties process personal data on our behalf, we make appropriate arrangements to ensure that they handle such data carefully and securely.

7. International transfer of data

Because our webshop uses Shopify and may use other international service providers, personal data may be processed outside the Netherlands or outside the European Economic Area.

Where personal data is processed outside the European Economic Area, we ensure that this is done in accordance with applicable privacy rules and with appropriate safeguards, such as approved Standard Contractual Clauses or other recognized mechanisms.

8. Retention periods

We do not retain personal data for longer than is necessary for the purpose for which it was collected, unless we are legally required to retain the data for a longer period.

Order, payment, and invoice data are retained for as long as necessary to comply with our statutory administration obligations.

Emails and contact requests are retained for as long as necessary to properly handle your question or request.

Newsletter data is retained until you unsubscribe or withdraw your consent.

Technical and analytical data is retained no longer than necessary for analysis, security, and improvement of the webshop.

9. Cookies

Our webshop uses cookies and similar technologies.

We may use:

  • functional cookies that are necessary for the webshop to work properly;

  • analytical cookies to gain insight into the use of the webshop;

  • marketing cookies, only where consent is required and you have given such consent.

You can manage, delete, or block cookies through the cookie settings of the webshop or through your browser. Please note that some parts of the webshop may not function properly if cookies are disabled.

10. Security

We take appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, and unauthorized alteration.

We restrict access to personal data to those persons and parties who need the data for their work.

11. Your privacy rights

You have the right to know which personal data we process about you. You may also ask us to correct, delete, or restrict the use of your personal data.

In addition, you may object to certain forms of processing, for example for marketing purposes. If we process data on the basis of your consent, you may withdraw that consent at any time.

If you wish to exercise your privacy rights, please contact us at info@860squadron.nl.

To prevent personal data from being disclosed to the wrong person, we may ask for additional information to verify your identity.

12. Complaints

If you have a complaint about the way we handle personal data, please contact us at info@860squadron.nl. We will try to handle your complaint carefully and as quickly as possible.

You also have the right to lodge a complaint with the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens.

13. Links to other websites

Our webshop may contain links to third-party websites or platforms, such as social media, payment services, or shipping services. We are not responsible for the way these third parties handle personal data. Please consult the privacy policy of the relevant third party.

14. Changes to this Privacy Policy

We may update this Privacy Policy if our webshop, working methods, or legal obligations change.

The most recent version of this Privacy Policy will always be available on our website.